Frequently Asked Questions
You can place an order on our website by adding items to your cart and completing the checkout process. You can also place an order in Facebook Messenger or phone by calling +8801706695000 during business hours.
We accept bKash and Cash on Delivery (COD)
If you need to make changes to your order, please contact us as soon as possible at [email protected] or +8801706695000. If your order has already been shipped, we will not be able to make changes.
You will receive a tracking number from Courier Company once your order has shipped. You can track your order by entering the tracking number on the carrier's website.
No, we don't offer international shipping
Please refer to our Return & Exchange Policy for instructions on how to return or exchange an item.
We offer a 5-days return policy for most items. Please refer to our Return & Exchange Policy for full details.
Most orders will be shipped within 2-3 business days of placing the order. Delivery time will vary depending on your location. Please refer to our Shipping Policy for more information.
We may restock some popular items. If you would like to be notified when an item is back in stock, please contact us at [email protected] and we will add you to our restock notification list.
You can contact our customer service team by email at [email protected] or by phone at +8801706695000 during business hours. You can also use our online contact form to send us a message.
Yes, we offer gift wrapping as a paid service for all orders. If you would like your order to be gift wrapped, please contact with us.
We are an online-only boutique, but we do offer local pickup for customers in the Mirpur DOHS area. Please contact us to arrange a pickup.
Please check the size guide within the product page. For further clarification you can knock us Facebook Messenger .
Yes, we offer a selection of plus size options in select styles. Please contact with us to check availability.
We recommend following the care instructions listed within product page.
No, right now we don't have.
Yes, we offer wholesale pricing for bulk orders. Please contact us at [email protected] to request a wholesale price list.
Yes, if there is a specific item that you are interested in and it is not currently available on our website, you can contact us at [email protected] to request it. We will do our best to source the item for you.
Yes, we offer a variety of discounts and promotions throughout the year. Sign up for our newsletter to stay up to date on all the latest deals.
You can unsubscribe from our newsletter at any time by clicking the "Unsubscribe" link at the bottom of the newsletter. You can also contact us at [email protected] to request to be unsubscribed.